Privacy Policy

Last updated February 2, 2026

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. This Privacy Notice applies only to information collected through this website. It does not apply to protected health information (PHI) collected as part of providing healthcare services. Our Notice of Privacy Practices, provided to patients separately, explains how we use and protect PHI in compliance with HIPAA.

This website’s contact form is not intended for emergency communications. If you are experiencing a mental health crisis, call 911 or go to your nearest emergency room.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not intentionally collect or process sensitive personal information (such as racial or ethnic origin, religious beliefs, or precise geolocation). Any IP-based location data collected is used solely for security purposes and is not used to identify your precise location. We do not request sensitive health information through our website contact form. However, if you voluntarily provide health-related information in your message, we will use it solely to respond to your inquiry and handle it in accordance with applicable healthcare privacy laws. As a healthcare provider, we comply with HIPAA. Any protected health information submitted will be handled in accordance with our HIPAA Notice of Privacy Practices.

Do we collect any information from third parties? We do not purchase or obtain personal information about you from data brokers or third-party marketing sources. However, we may receive limited technical data from service providers (such as security services) necessary to protect and operate our website.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request via our contact form. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. DO WE COLLECT INFORMATION FROM MINORS?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Phone numbers
  • Email addresses

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Sensitive Information. We do not intentionally request sensitive personal information through our website. However, if you voluntarily provide sensitive or health-related information, we will use it only to respond to your inquiry and handle it in accordance with applicable healthcare privacy laws.

Information automatically collected

We automatically collect limited technical information necessary for security and website operation. This may include:

  • IP address
  • Browser type
  • Device type
  • Date and time of visit
  • Pages accessed

This information is collected through WordPress and security plugins and is used solely to maintain website security, prevent fraud or abuse, and to ensure proper technical operation of the website. We do not use this information for advertising or behavioral profiling.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Any transfer of personal information will comply with applicable federal and New York confidentiality laws. To the extent protected health information is involved, it will be handled in accordance with HIPAA.

We do not sell, rent, or share personal information for monetary or cross-context behavioral advertising purposes.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We use only essential cookies necessary for website functionality and security. We do not use cookies for advertising, marketing, or cross-site tracking.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

Information submitted through our website contact form is retained only as long as necessary to respond to your inquiry and maintain appropriate business records. Clinical records created in connection with the provision of healthcare services are retained in accordance with applicable federal and New York record retention laws.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We implement administrative, technical, and physical safeguards designed to protect personal information in accordance with applicable healthcare and New York data security laws. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

In the event of a data security incident involving personal information, we will comply with applicable federal and New York breach notification laws.

7. DO WE COLLECT INFORMATION FROM MINORS?

Our website and online services are not directed toward children under the age of 13. We may provide services to minors in accordance with applicable New York State laws and HIPAA regulations. Information or consent regarding a minor should generally be provided by a parent or legal guardian, unless the minor is legally authorized to consent to mental health services under New York law. By using our Services or submitting information about a minor, you confirm that you are the parent or legal guardian of that minor, or otherwise legally permitted to provide such consent.

If you become aware of any data we may have collected unlawfully, please contact us through our website contact form.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Because we do not maintain user accounts, you may request access to or deletion of personal information you have submitted through our contact form by contacting us. Certain information may be exempt from deletion where retention is required by healthcare, record retention, or other applicable federal or New York laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section “WHAT INFORMATION DO WE COLLECT?

Category Examples Collected
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name Yes (name, email address, and phone number via contact form).
B. Personal information as defined in the California Customer Records statute  Name, contact information, education, employment, employment history, and financial information Yes (name and contact information via contact form)
C. Protected classification characteristics under state or federal law Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data NO
D. Commercial information Transaction information, purchase history, financial details, and payment information NO
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements YES (Limited to IP address and security-related logs. We do not track browsing behavior across third-party websites.)
G. Geolocation data Device location NO (Precise) / YES (Imprecise via IP)
H. Audio, electronic, sensory, or similar information Images and audio, video or call recordings created in connection with our business activities NO
I. Professional or employment-related information Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us NO
J. Education Information Student records and directory information NO
K. Inferences drawn from collected personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics NO
L. Sensitive personal Information   YES (Only if voluntarily provided through contact form; not requested)

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Facilitation in the delivery of our Services and to respond to your inquiries.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice periodically. Any changes will be reflected by a revised “Last Updated” date at the top of this page. If we make significant updates, we will also revise the “Last Updated” date accordingly. We encourage you to review this Privacy Notice regularly to stay informed.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us through our website contact form.

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Subject to applicable federal and state laws, you may have the right to request access to the personal information we maintain about you, obtain information about how it has been used or disclosed, request correction of inaccurate information, or request deletion of certain personal information.

Please note that these rights may be limited where we are required or permitted to retain information under applicable law, including healthcare record retention requirements, HIPAA, or other federal or New York laws. Protected health information (PHI) is subject to HIPAA and is governed by our Notice of Privacy Practices, which explains your rights regarding access, amendment, and accounting of disclosures of PHI.

To submit a request to review, correct, or delete personal information collected through our website, please contact us using our website contact form. We will respond to your request in accordance with applicable law and may need to verify your identity before processing your request.